Being that the products ordered are available, bioethic will do its best to ensure that, except in exceptional circumstances, the products mentioned in an order confirmation (ORDER CONFIRMATION) are delivered to the User on the time periods indicated below.

The delivery time will be taken into account after the delivery confirmation is sent or "ORDER CONCLUDED".

Approximate delivery periods:

The delivery of the orders in mainland Portugal will be done within a period of 6 to 7 business days.

For the Azores and Madeira, the delivery time can vary between 12 to 15 business days.

For abroad, the delivery time may be up to 30 business days, depending on the country and zone to which the order is sent.

The User must have in mind that no deliveries are done on Saturdays or Sundays and that the same is done through private shipping company

For the purposes of these Terms, a "delivery" is deemed to be made or a product is deemed to be "delivered" with the signature of the delivery receipt, at the address indicated by the User at the time of the online purchase.

All orders must be examined by the User upon reception. Upon delivery, in the event of any anomaly or damage being detected, the User may refuse the order, in this case without opening it.

If you find it difficult to receive your order, please contact us at